When the front has just been through

Storm Damage & Emergency Make-Safe

Hail, a dropped branch, sheets lifted in a southerly: the storm line answers 24/7, a real roofer comes out, and the roof is tarped and made safe before anything else. Then we document everything so your insurance claim starts on evidence, not adjectives.

Photo: storm damage & emergency make-safe job
Scope

What this job includes.

  • 24/7 storm line answered by a roofer, not a call centre
  • Same-day tarping and structural make-safe
  • Full photo documentation for your insurer
  • Claim scope reviewed with you, line by line
  • Permanent repair quoted fixed once the claim is approved
Our system: We work for you, not the insurer and not a door-knocking storm chaser. The make-safe evidence is yours, whoever does the permanent repair.
How we quote it

On the roof first, then a fixed price.

No driveway guesses. We climb the roof, photograph what is failing, and put the scope, the materials and the price in writing before any work starts.

The 7-line quote
  1. 1 The inspection report. Photos from on your roof showing exactly what is failing and what is still sound. Not a guess from the driveway.
  2. 2 The fix, itemised. Materials by name (the Colorbond colour, the membrane brand, the screw class) and labour for the whole job. No "from" pricing.
  3. 3 The edges of the job. What is not included, named up front: gutters, skylights, solar removal and reinstatement. No surprise lines later.
  4. 4 The guarantee. 10-year workmanship in writing, plus the manufacturer warranty on sheets, tiles or membrane registered to you.
If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.
How it runs

What happens, step by step.

1

Call or send photos

Tell us what the roof is doing. If water is coming in now, the storm line answers 24/7 and a tarp comes first.

2

On-roof inspection

We get on the roof, photograph what is failing and what is sound, and hand you the report whether you book us or not.

3

Fixed quote in writing

Materials named, scope edges named, price fixed. You can compare it against anyone, line by line.

4

The work, then the walkthrough

Done to the quoted scope, site cleaned, and a magnet sweep of the yard for screws before we leave.

Insured, covered, guaranteed

The paperwork behind the price.

Public liability to $20M, and a 10-year workmanship warranty, all in writing, all on request.

Roofing work over $5,000 and all roof plumbing must be done by a licensed contractor in NSW, and our licence number is on every quote so you can check it on the Fair Trading register. Public liability cover protects your home and your neighbours if anything goes wrong at height, and the workmanship guarantee means if something we installed fails, we come back and put it right, in writing, for a decade.

The cover, the guarantee, and how to check each one.
Proof · recent work

Storm Damage & Emergency Make-Safe jobs we’ve done.

Before
After
Dapto hail claim re-roof, Dapto. Tarped the night of the cell, documented for insurance, claim approved clean, new Colorbond on within the month.
Questions, answered

Storm Damage & Emergency Make-Safe: common questions.

Someone knocked on my door after the hail offering a free roof. Legit?
Be careful. Storm-chasing crews follow hail fronts, sign homeowners on the doorstep, bill the insurer hard and leave town. Get any storm repair quoted by a local licence you can check, and never sign an authority on your doorstep the same day.
Will you deal with my insurance company for me?
We document the damage properly, scope the repair line by line and talk to your assessor with you. What we will not do is inflate a claim or start work nobody has approved. Clean claims get approved faster, which is what actually gets your roof fixed.
What does the emergency make-safe cost?
A standard metro tarp and make-safe is a fixed call-out we quote on the phone before we leave, and it is usually claimable on your policy. If we do the permanent repair, the make-safe is credited against it.
Get started

Get a fixed roof quote, from someone who actually got on the roof.

Tell us what the roof is doing. We inspect it properly, hand you a photo report, and quote a fixed price that does not move once you approve it.

✓ Licensed roofing contractor✓ Working-at-heights certified✓ Licensed & insured✓ 140 five-star reviews✓ 10-year workmanship warranty
Get a fixed roof quote Water coming in right now? Call the storm line